THE IMPACT OF
WORKPLACE WELLBEING ON JOB PERFORMANCE WITH
WORK
ENGAGEMENT AS A MEDIATING VARIABLE
Endah
Andriani Pratiwi1, Sylvia Griselfa Davina2
Universitas Jendral Achmad Yani, Jawa Barat, Indonesia
[email protected]1, [email protected]2
ABSTRACT
In
an increasingly complex and competitive world of work, organisations need to
pay attention to the workplace well-being of employees. Workplace well-being
includes job satisfaction, work-life balance, social support and a healthy work
environment. High work well-being can have a positive impact on employee
performance. This study aimed to examine the impact of workplace well-being on
job performance, with work engagement as a mediating variable. This research
uses quantitative research methods. Data was collected through a literature
study and a survey using a questionnaire. The population of this research is
1,800 Production Division employees at PT. Leading Garment Industries Bandung
was selected using a purposive sampling technique. The collected data were analysed
using statistical analysis techniques. The results showed that workplace
well-being did not affect job performance. At the same time, the work
engagement variable had a positive and significant effect. In addition, work
engagement positively and significantly affects job performance. Whereas in the
mediating variable, there is an indirect effect between workplace well-being on
job performance which is mediated by work engagement, and there is no direct
effect between workplace well-being on job performance.
Key Words: workplace well-being, job performance, work
engagement.
Corresponding
Author: Endah Andriani Pratiwi
E-mail:
[email protected] �
INTRODUCTION
In an increasingly complex and competitive world of
work, organisations need to pay attention to employee workplace well-being. According
to Bekker & Demeroutim, workplace well-being is the mental health of
employees that is influenced by personal growth, life goals, positive
relationships with others, mastery of the environment, social integration, and
social contribution (Agustin & Maryam, 2022). Meanwhile, workplace well-being is the most closely
related component to workers and the work environment because workers spend
most of their time in the work environment (Fridayanti et al., 2019). According to Sri Devi, those with a better level of
well-being tend to achieve higher customer satisfaction, loyalty,
profitability, productivity, and lower employee turnover rates (Marpaung, 2020). Therefore, companies must pay attention to workplace
well-being as a crucial factor.
Efforts to face company business competition require
capital assets and must be supported by human resources with optimal
performance (Kustya & Nugraheni, 2020). The company's resources are implemented in the form
of job performance. Job performance is a dimension that indicates how well they
do their job, how much initiative they have and how much effort they put into
solving problems. Can be seen in the way employees complete tasks and give
their energy, time, and ability to solve problems (Carmelia et al., 2017). Employee performance is assessed based on their
effectiveness and efficiency in carrying out work tasks and the extent to which
they make quality contributions and align with organisational goals.
The role of human resources is crucial in determining
the success of a company's goals (Pashiera & Budiono, 2023). The company's goals can be achieved through work
engagement. Work engagement is an attitude that describes an individual who is
fully involved with his work, both emotionally and physically, by showing
enthusiastic, dedicated and enthusiastic behaviour in carrying out work (Mufarrikhah et al., 2020). Several concepts are considered similar or
overlapping with work engagement, but all differ (Man & Hadi, 2013). These concepts are workaholic, job satisfaction,
flow, and organisational commitment.
Previous research was conducted that workplace
friendship has a positive and significant effect on employee engagement,
workplace well-being has a positive and significant effect on employee
engagement, employee engagement mediates the effect of workplace friendship on
employee performance, employee engagement mediates the effect of workplace
well-being on employee performance in non-PNS professional employees at General
University Sudirman (Rizki et al., 2021). Other research also shows that work engagement
mediates the effect of psychological well-being on employee performance (Pashiera & Budiono, 2023). However, work engagement does not mediate the
influence of the work environment on employee performance. Previous studies
measured workplace well-being variables with workspace friendship and
psychological well-being. Hence, no research specifically addresses the impact
of workplace well-being on job performance, with work engagement as a mediating
variable, which is a novelty in this study. This study aimed to examine the
impact of workplace well-being on job performance, with work engagement as a mediating
variable.
METHODS
This research uses quantitative research
methods. In research with a quantitative approach, the data collected is based
on a positivistic paradigm that prioritises the use of concrete data (Sugiyono,
2019). The research data obtained
in this method are numbers that will be measured and analysed using statistical
tools as a calculation test tool. Using statistics in data analysis aims to
identify relationships between variables, test hypotheses, and reach conclusions
based on the analysis performed.
Data was collected through a literature
study and a survey using a questionnaire. The population involved in this
research is production division employees at PT. Leading Garment Industries
Bandung with a total population of 1,800 employees. Meanwhile, researchers used
a purposive sampling technique to determine the research sample.
The purposive sampling technique is a
sampling technique using certain characteristics/criteria (Sugiyono,
2019). The sample criteria are
permanent employees in PT's production department. Leading Garment Industries
Bandung and Employees with a minimum of SMA/SLTA/equivalent education.
Departing from the sample criteria above, the population in the study was narrowed
down to 289 employees. As for determining the research sample, the researcher
refers to the determination of the sample proposed by Krejcie and Morgan (Hua,
2016). Based on this, the sample
used in this study was 165 respondents. The data collected was then analysed
using statistical analysis techniques.
RESULTS AND DISCUSSION
RESULTS
Simple Linear Regression Test
In testing the research hypothesis of
the effect of workplace well-being on job performance with work engagement as a
mediating variable, hypothesis testing was carried out using simple linear
regression analysis with the help of JASP version 14 software and the following
results were obtained:
Table 1. Anova Workplace Well-being on Work
Engagement
|
ANOVA |
||||||
|
Model |
|
Sum of
Squares |
df |
MeanSquare |
F |
P |
|
Ha |
Regression |
247,355 |
1 |
247,355 |
23,984 |
< .001 |
|
|
residual |
1681093 |
163 |
10.313 |
|
|
|
|
Total |
1928,448 |
164 |
|
|
|
Source: Processed data, 2023
Based on the table above, it is known that
there is a significant influence between workplace well-being on work
engagement. This explains that H0 is rejected and Ha is accepted with a p-value
of <.001. Meanwhile, the regression equation between workplace well-being
and work engagement is significant with the regression coefficient as follows:
Table 2. Workplace Well-being Regression
Coefficient on Work Engagement
|
Coefficients |
||||||
|
Model |
|
Unstandardised |
Standard
Error |
standardised |
t |
P |
|
H0 |
(Intercepts) |
49,370 |
0.267 |
|
184,936 |
<
.001 |
|
H1 |
(Intercepts) |
31,743 |
3,608 |
|
8,798 |
<
.001 |
|
|
WWB |
0.431 |
0.088 |
0.358 |
4,897 |
<
.001 |
Source: Processed data, 2023
����������� Table 2 above explains that the
regression coefficient of workplace well-being on work engagement is 0.431 and
has a significant p-value <.001, so it can explain that there is a linear
equation between workplace well-being on work engagement. As for testing the
second hypothesis, a simple linear regression analysis was also carried out
between work engagement and job performance.
Table 3. Anova Work Engagement on Job
Performance
|
ANOVA |
||||||
|
Model |
|
Sum of
Squares |
df |
MeanSquare |
F |
P |
|
Ha |
Regression |
72,127 |
1 |
72,127 |
6,750 |
0.010 |
|
|
residual |
1741.122 |
163 |
10,682 |
|
|
|
|
Total |
1813.248 |
164 |
|
|
|
Source: Processed data, 2023
����������� Based on the table above, it can be
seen that there is an influence between work engagement on job performance with
a significance p-value of 0.010 (<0.05). This proves that Ho is rejected and
Ha is accepted. Meanwhile, to find out the regression coefficient can be seen
in Table 4 below:
Table 4. Work Engagement Regression
Coefficient on Job Performance
|
Coefficients |
||||||
|
Model |
|
Unstandardised |
Standard
Error |
Standardised |
t |
P |
|
H0 |
(Intercepts) |
52,230 |
0.259 |
|
201,771 |
< .001 |
|
H1 |
(Intercepts) |
42,582 |
3,683 |
|
11,589 |
< .001 |
|
|
WWB |
0.193 |
0.074 |
0.199 |
2,599 |
0.010 |
Source:
Processed data, 2023
Based
on the table above, it is known that the regression coefficient of the work
engagement variable on job performance is 0.193 with a significance p-value of
0.010. Meanwhile, a simple linear regression analysis was also carried out to
test the third hypothesis between workplace well-being variables and job
performance.
Table 5. Anova Workplace Well-being on Job
Performance
|
ANOVA |
||||||
|
Model |
|
Sum of
Squares |
df |
MeanSquare |
F |
p.s |
|
H1 |
Regression |
4,950 |
1 |
4,950 |
0.446 |
0.505 |
|
|
residual |
1808299 |
163 |
11,094 |
|
|
|
|
Total |
1813.248 |
164 |
|
|
|
Table
5 above explains that H0 is accepted and Ha is rejected because the
significance of the p-value of 0.505 is greater than 0.05. So there is no
influence between workplace well-being on job performance. Regarding the
regression coefficient between workplace well-being variables on job
performance, it can be seen from the table below:
Table 6. Workplace Well-being Regression
Coefficient on Job Performance
|
Coefficients |
||||||
|
Model |
|
Unstandardised |
Standard
Error |
Standardised |
t |
P |
|
H0 |
(Intercepts) |
52,230 |
0.259 |
|
201,771 |
< .001 |
|
H1 |
(Intercepts) |
49,737 |
3,742 |
|
13,292 |
< .001 |
|
|
WWB |
0.061 |
0.091 |
0.052 |
0.668 |
0.505 |
Source: Processed data, 2023
The regression coefficient for the influence
of workplace well-being on job performance is 0.061, with a significance
p-value of 0.505. This explains that the value of the regression coefficient
from workplace well-being on job performance is unacceptable.
Mediation Test
In research on the Effect of Workplace
Well-being on Job Performance with Work Engagement as a mediating variable, researchers
used mediation analysis with the help of Jamovi software version 2.2.5.
Table 7. Path Estimates
|
Path
Estimates |
|||||||||
|
|
|
|
|
|
|
95%
Confidence Intervals |
|
|
|
|
|
|
|
Label |
Estimates |
SE |
Lower |
Upper |
Z |
P |
|
WWB |
→ |
WE |
a |
0.4308 |
0.0874 |
0.2594 |
0.602 |
4,927 |
<
.001 |
|
WE |
→ |
JP |
b |
0.2010 |
0.0792 |
0.0458 |
0.356 |
2,538 |
0.011 |
|
WWB |
→ |
JP |
c |
-0.0257 |
0.0953 |
-0.2124 |
0.161 |
-0.269 |
0.788 |
Source: Processed data, 2023
Based on the table above, the label a or the
influence of workplace well-being on work engagement results in the conclusion
that there is a significant effect. This can be seen from the p-value of
<.001, which is smaller than 0.05. Meanwhile, label b, which is the effect
of work engagement on job performance, also concludes that there is a
significant influence between the two variables, with a p-value of 0.011 less
than 0.05. Whereas for label c, which is the result of the influence of
workplace well-being on job performance, it was found that there was no effect
between the two variables, with a p-value of 0.788 (> 0.05).
Table 8. Mediation Estimates
|
|
|
|
|
95%
Confidence Intervals |
|
|
|
|
|
effects |
Label |
Estimates |
SE |
Lower |
Upper |
Z |
p.s |
%
Mediation |
|
Indirects |
|
a
� b |
|
0.0866 |
|
0.0384 |
|
0.0114 |
|
Direct |
|
c |
|
-0.0257 |
|
0.0953 |
|
-0.2124 |
|
Total |
|
c
+ a � b |
|
0.0609 |
|
0.0907 |
|
-0.1168 |
Based on the table above in the indirect
effect column explains that there is an indirect effect between workplace
well-being on job performance which is mediated by work engagement. This can be
seen from the significance of the p-value of 0.024 (<0.05), with a large
influence of 77.1% (estimated 0.0866). Meanwhile, the direct effects column in
the table above explains that there is no direct influence between workplace
well-being on job performance. This can be seen from the significance of the
p-value of 0.788 (> 0.05) with a large influence of 22.9% (estimate
-0.0257). The negative sign on the point estimate means that other variables
have a greater influence on these variables.
If you look at the table above, you get the
result that the total effect on the sum of the independent variables on the
dependent variable and the mediating variables on the independent variables and
then multiplied by the independent variables on the mediating variable has a
significance of 0.502 with a point estimate of 0.061 or an influence of 6.1% in
a positive direction.
����������� The results
showed that workplace
well-being did not affect job performance. This study's
results differ from previous studies, which show a positive and significant
relationship between work well-being and mental health on employee performance
at PT Mega Hotel Lestari (Rafifah et
al., 2022). Other
research also shows that workplace well-being is quite significant in the
performance of elementary school teachers (Herwanto &
Ummi, 2017). The results showed that workplace well-being positively and
significantly affected work engagement. These findings support previous research
which proves workplace well-being has a positive and significant effect on work engagement (Rizki et al.,
2021). The study
results show that work engagement positively and significantly affects job performance. These
findings support previous research, which proves that work engagement has a positive and
significant effect on job performance (Sucahyowati
& Hendrawan, 2020). Research
similar to previous studies shows that work engagement mediates the
effect of workplace
well-being on job performance (Tjahjaningsih,
2016). This study's
results are supported by previous studies showing that employee engagement mediates the effect of workplace well-being on
employee performance in non-PNS professional employees at Jenderal Soedirman
University (ALVINA, 2021). The study results show that work engagement does not
mediate the effect of workplace well-being on job performance. This finding
supports the results of previous studies, which stated that employee engagement does No mediate employees well-being on performance employee (Sumarno, 2022).
CONCLUSION
The study results show interesting findings
related to the relationship between workplace well-being, work engagement, and
job performance. Specifically, the findings are as follows: 1) This study found
no direct effect between workplace well-being and job performance. This means
that the level of work well-being does not directly affect worker performance
in the context studied. 2) Effect of Work Engagement on Job Performance: The
study results show that work engagement positively and significantly affects
job performance. This means that the higher the employee's involvement in their
work, the better their performance. The Role of Work Engagement as a Mediation
Variable : This study found that work engagement mediates between workplace
well-being and job performance. This means there is an indirect effect between
workplace well-being and job performance, which is bridged by the level of
employee work engagement. An increase in workplace well-being can increase work
engagement, increasing job performance. These findings indicate that while
workplace well-being does not directly affect job performance, workplace
well-being can indirectly affect employee job performance through work
engagement. This emphasises the importance of paying attention to and
increasing employee involvement in their work to improve their performance,
regardless of the existing level of work welfare.
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