Implementation of Consumer Personal Data Protection in Ecommerce from the Perspective of Law No. 27 of 2022

Authors

  • Sidi Ahyar Wiraguna Universitas Borobudur, Jakarta, Indonesia
  • Abdullah Sulaiman Universitas Borobudur, Jakarta, Indonesia
  • Megawati Barthos Universitas Borobudur, Jakarta, Indonesia

DOI:

https://doi.org/10.58344/jws.v3i3.584

Keywords:

E-commerce, Implementation, Personal Data Protection, PDP Law No. 27 of 2022

Abstract

This research aims to analyze the implementation of the Personal Data Protection Law (PDP Law) No. 27 of 2022 in the e-commerce sector in Indonesia, with a focus on consumer data protection. The method used is normative juridical, focusing on analyzing relevant documents and regulations to outline the legal framework and its application in e-commerce practices. Sources of legal materials include laws and regulations, academic literature, and interviews with legal experts and e-commerce practitioners. The results show that e-commerce companies have made significant adjustments to comply with the PDP Law, including improved privacy policies and investments in data security technologies. However, challenges to the full implementation of the PDP Law remain, particularly regarding consumers' and companies' awareness and understanding of the rights and obligations stipulated in the PDP Law. While there has been an increase in consumer trust in e-commerce platforms, increasing consumer awareness and active participation in the protection of their data still requires further efforts. The implication of this study is that the PDP Law No. 27 of 2022 has provided a stronger and more comprehensive legal framework for consumer data protection in Indonesia's e-commerce sector. However, to maximize the effectiveness of this law, a concerted effort is needed between regulators, the e-commerce industry, and the wider public to improve education and awareness of personal data protection, as well as ongoing adjustments to data management practices by e-commerce companies.

References

Admiral, A., & Pauck, M. A. (2023). Unveiling the Dark Side of Fintech: Challenges and Breaches in Protecting User Data in Indonesia’s Online Loan Services. Lex Scientia Law Review, 7(2), 995–1048.

Baiq, P. A. (2021). Perlindungan Hukum terhadap Data Pribadi dalam Transaksi E-Commerce: Perspektif Hukum Islam dan Hukum Positif. DIKTUM: Jurnal Syariah Dan Hukum, 19(2), 149–165.

Barth, S., de Jong, M. D. T., Junger, M., Hartel, P. H., & Roppelt, J. C. (2019). Putting the privacy paradox to the test: Online privacy and security behaviors among users with technical knowledge, privacy awareness, and financial resources. Telematics and Informatics, 41, 55–69.

Cerdas, K. (2022). Perlindungan Konsumen dan Data Pribadi di Era Ekonomi Digital. Konsumen Cerdas.

Febriani, N., & Dewi, W. W. A. (2019). Perilaku konsumen di era digital: Beserta studi kasus. Universitas Brawijaya Press.

Gomulia, B., Budiningsih, C. R., & Intanie, V. (2015). Perusahaan Bertanggungjawab: Motivasi Kepatuhan UKM terhadap Peraturan. Research Report-Humanities and Social Science, 1.

Igirisa, H., Puluhulawa, M. R. U., & Mandjo, J. T. (2022). Increasing Awareness of Consumer Rights and Obligations in E-Commerce Transaction Activities. Estudiante Law Journal, 4(2), 42–59.

KOMINFO. (2020). Bersama Lindungi Data Pribadi di Platform Digital. Www.Kominfo.Go.Id. https://www.kominfo.go.id/content/detail/28343/bersama-lindungi-data-pribadi-di-platform-digital/0/artikel

Kurnianingrum, T. P. (2023). Urgensi pelindungan data pribadi konsumen di era ekonomi digital. Kajian, 25(3), 197–216.

Miyazaki, A. D., & Fernandez, A. (2001). Consumer perceptions of privacy and security risks for online shopping. Journal of Consumer Affairs, 35(1), 27–44.

Moise, T. F. (2019). Why is Everyone Updating Their Privacy Policy (and What to Look For)? Www.Hp.Com. https://www.hp.com/us-en/shop/tech-takes/updating-privacy-policy

Pohan, T. D., & Nasution, M. I. P. (2023). Perlindungan Hukum Data Pribadi Konsumen Dalam Platform E Commerce. SAMMAJIVA: Jurnal Penelitian Bisnis Dan Manajemen, 1(3), 42–48.

Priliasari, E. (2023). PERLINDUNGAN DATA PRIBADI KONSUMEN DALAM TRANSAKSI E-COMMERCE. Jurnal Rechts Vinding: Media Pembinaan Hukum Nasional, 12(2).

Puspitasari, C. D. (2010). Peningkatan Kesadaran Hak-Hak Konsumen Produk Pangan Sebagai Upaya Mewujudkan Kemandirian Konsumen. Jurnal Penelitian Humaniora, 15(1).

Quach, S., Thaichon, P., Martin, K. D., Weaven, S., & Palmatier, R. W. (2022). Digital technologies: Tensions in privacy and data. Journal of the Academy of Marketing Science, 50(6), 1299–1323.

Rizkinaswara, L. (2020). Masyarakat dan Pelaku Usaha Perlu Edukasi Pelindungan Data Pribadi. Aptika.Kominfo.Go.Id. https://aptika.kominfo.go.id/2020/07/masyarakat-dan-pelaku-usaha-perlu-edukasi-pelindungan-data-pribadi/

Saly, J. N., & Sulthanah, L. T. (2023). Pelindungan Data Pribadi dalam Tindakan Doxing Berdasarkan Undang-Undang Nomor 27 Tahun 2022. Jurnal Kewarganegaraan, 7(2), 1708–1713.

Suari, K. R. A., & Sarjana, I. M. (2023). Menjaga Privasi di Era Digital: Perlindungan Data Pribadi di Indonesia. Jurnal Analisis Hukum, 6(1), 132–142.

Wijaya, O. (2023). E-Commerce: Perkembangan, Tren, dan Peraturan Perundang-Undangan. E-Bisnis: Jurnal Ilmiah Ekonomi Dan Bisnis, 16(1), 41–47.

Yudistira, M., & Ramadani, R. (2023). Tinjauan Yuridis Terhadap Efektivitas Penanganan Kejahatan Siber Terkait Pencurian Data Pribadi Menurut Undang-Undang No. 27 Tahun 2022 oleh KOMINFO. UNES Law Review, 5(4), 3917–3929.

Downloads

Published

2024-03-31

How to Cite

Ahyar Wiraguna, S., Sulaiman, A. ., & Barthos, M. . (2024). Implementation of Consumer Personal Data Protection in Ecommerce from the Perspective of Law No. 27 of 2022. Journal of World Science, 3(3), 410–418. https://doi.org/10.58344/jws.v3i3.584