Implementation of Quality Management System Performance by Batching Plant Service Provider in Kabupaten Aceh Besar

Authors

  • Hartawan Chandra Nst Master of Civil Engineering, Faculty of Engineering, Syiah Kuala University, Banda Aceh
  • Cut Zukhrina Oktaviani Master of Civil Engineering, Faculty of Engineering, Syiah Kuala University, Banda Aceh
  • Alfa Taras Bulba Master of Civil Engineering, Faculty of Engineering, Syiah Kuala University, Banda Aceh

DOI:

https://doi.org/10.58344/jws.v1i9.94

Keywords:

Quality management system, quality, production, batching plant, performance

Abstract

Introduction: Ready-mix concrete service providers from batching plants in Aceh Besar District include PT. A, PT. B, PT. C, and PT. D. The production service provider, even though it has ISO 9001:2015 certification, is not consistent with the quality of the product. This study aims to determine the performance of the quality management system implemented by a batching plant production service provider in Aceh Besar District. The production quality of the batching plant under review is the standard deviation of the compressive strength of the concrete on the Sigli – Banda Aceh Toll Road Project. Methods: This study uses a quantitative method approach through a questionnaire. The population is addressed to the personnel of PT. Adhi Karya (Persero) Tbk, which deals with batching plant production, namely project production manager, supervisor, and quality control. Respondents addressed the personnel of PT. Adhi Karya (Persero) Tbk is a service user related to batching plant production, namely project production manager, supervisor, and quality control. Results: The results showed that the performance of the quality management system needs to be improved on a high-priority scale for PT. A is the organizational context for PT. B is the organizational and planning context, and for PT. D is planning. Conclusion: Performance of PT. What needs to be maintained is planning, operations, leadership, and support; what needs to be improved on a low priority scale is performance improvement and evaluation, and what needs to be improved on a high priority scale is the organizational context

References

Anshori, Muslich, & Iswati, Sri. (2019). Textbook of Quantitative Research Methodology. Surabaya: Airlangga University Press.

Hossain, Fahad, & Rahman, Mahmudur. (2013). Study on Ready-Mix Concrete with Survey and Experiments in the Context of Bangladesh. Journal of Science and Technology, 4(1), 1–8.

Ingason, Helgi Thor. (2015). Best Project Management Practices in the Implementation of an ISO 9001 Quality Management System. Journal of Procedia Social and Behavioral Sciences, 194(2), 192–200.

Lesmana, Endang. (2020). Understanding and Implementing Quality Management System ISO 9001:2015 Easy Ways to Understand and Implement Quality Management System in Your Company. Bogor: IPB Press.

Munsil, Derry Perdana. (2018). Basic Road Project Construction Management (Pre-Start Stage). Yogyakarta: Depublish.

Naser, Kamal, Jamal, Ahmad, & Al-Khatib, Khalid. (1999). Islamic banking: a study of customer satisfaction and preferences in Jordan. International Journal of Bank Marketing.

Pratiwi, Linda Heni Dwi, & Suryanto, Mas. (2017). Analysis of ISO 9001:2008 Quality Management Implementation on Precast Concrete at PT. Waskita Precast Plant Sidoarjo. Journal of Civil Engineering Engineering, 3(3), 269–278.

Rahma, Aulia, & Suryanto, Mas. (2017). Implementation of ISO 9001:2008 Quality Management System on the Realization of Ready Mix Concrete Products at PT. SCG Jayamix. Journal of Civil Engineering Engineering, 3(3), 292–302.

Utami, Sholaekhah Ambar, & Priyo, Mandiyo. (2013). Application of ISO 9001:2008 Quality Management System to Analyze Readymix Concrete Plant Performance. Scientific Journal of the Engineering Universe. Scientific Journal of the Engineering Universe, 16(2), 145–153.

Wijianto, Wijianto, Cahyono, Dwi, & QOMARIAH, NURUL. (2020). (Peer review+ Similarity+ Document) How To Improve Employee Performance at The Forest Service. International Journal of Scientific & Technology Research, 9(8), 256–264.

Willar, Debby, Coffey, Vaughan, & Trigunarsyah, Bambang. (2015). Examining the Implementation of ISO 9001 in Indonesian Construction Companies. Journal of Emerald Insight, 27(1), 94–107.

Witara, Ketut. (2018). A Short Way to Understand the ISO 9001:2015 Quality Management System and Its Implementation. Sukabumi: Traces.

Downloads

Published

2022-09-23

How to Cite

Chandra Nst, H., Oktaviani, C. Z. ., & Bulba, A. T. . (2022). Implementation of Quality Management System Performance by Batching Plant Service Provider in Kabupaten Aceh Besar. Journal of World Science, 1(9), 725–736. https://doi.org/10.58344/jws.v1i9.94

Issue

Vol. 1 No. 9 (2022): Journal of World Science

Section

Articles

License

Copyright (c) 2022 Journal Of World Science

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Authors who publish with this journal agree to the following terms:

  • Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
  • Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
  • Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.