THEONALDI, B.; THEONALDI, F. .; THEONALDI, L.; SETIADI , . A. S. . The Influence of Relationship Marketing and Service Delivery on Customer Satisfaction and Customer Loyalty with Customer Engagement Behaviour as a Moderating Effect in Indonesia’s Internet Service Providers Industry. Journal of World Science, [S. l.], v. 4, n. 10, p. 1324–1333, 2025. DOI: 10.58344/jws.v4i10.1513. Disponível em: https://jws.rivierapublishing.id/index.php/jws/article/view/1513. Acesso em: 14 jul. 2026.